Having caravanned for 45 years we knew what we wanted with regards to layout and storage for 2 adults and 2 German Shepard Dogs. The Auto-Sleeper Broadway EK is ideal for us and the quality is superb.
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Motorhomes overviewWe were delighted to take delivery of our new Auto-Sleeper Warwick Duo recently. We’d looked at other competitor vehicles but none of them could match the Auto-Sleepers for quality!
We would like to thank all staff at Willersey for work done on our Nuevo. You made what was quite a journey into the unknown for us as easy as possible.
We are very pleased with our Broadway motorhome, it ticks all the boxes and some. Thank you.
Good level of specification built in to the vehicle above and beyond costed extras. Good value for money and great quality.
I would just like to thank you again to Mark in the service centre for all this help concerning the film tint for my rear door on my Warwick Duo , he arrived early and soon had us on our way. He is always very helpful.
I would like to thank the Auto-Sleeper service department for the excellent work carried out on our Kemerton. You've no idea how reassuring it is to feel that the work is being carried out by experts, who know all that there is to know about my vehicle. Your professionalism and knowledge is a real comfort. Our thanks go to Mark for the warranty discussions, action to resolve and the outstanding service. Again thank you once again.
The Broadway EL Duo is the perfect layout in the perfect sized van for us and suits all our needs comfortably. We particularly liked some of the innovative features such as washing line in the bathroom and drop down TV and wine cabinets.
I was at the NEC for two full days last October and looked at practically every product on display that matched my needs. I decided on the Auto-Sleeper Symbol for it’s great looks and fantastic finishes. I couldn’t be happier with my choice!
Over 22 years and 6 Auto-Sleepers, we have not had any problems with the customer service from this well established company, thank you.
I’ve been so excited waiting to take delivery of my new Warwick Duo. I’ve already planned several trips away in it and I’ve become the envy of all my friends. A great van with a well thought out design that makes the most of the space available.
I would like to thank the Auto-Sleeper service department for the excellent work carried out today on our Nuevo. You've no idea how reassuring it is to feel that the work is being carried out by experts, who know all that there is to know about my vehicle. Your professionalism and knowledge is a real comfort. Coming back to your service department every year is far from a hardship: it's a pleasure. And for that, please accept my warmest thanks.
I received some advice from a member of your team this morning concerning an issue with my habitation control panel. I took your advice and I am thrilled to say that all is now fully back in operation. I would like to thank the service centre team for your time and helpful advice!
Last week, we were able to combine a 'short break’ at Moreton in Marsh with the need for our 1st Habitation Service on our 2017 Broadway FB at your Service Centre in Willersey. From my first e-mail correspondence with Carole Appleton and then with Mark Burdett, we have experienced nothing other than efficiency and politeness. Indeed, we cannot speak highly enough of both members of staff along with Richard, the technician who serviced our motorhome. On arriving at the C&MC site at Moreton on Wednesday following our visit to your Service Centre on Tuesday, I discovered - due to poor tv reception at the site thus having to use the C&MC tv connection - that there was a ‘problem’! No signal was being picked up. Another e-mail to Mr Burdett and in not time at all it was arranged that the motorhome was to be back at the Service Centre by Friday morning and the problem rectified in minutes. The technician who resolved that problem was also very efficient and polite - I’m sorry, but I did not catch his name. Last Summer, we parted ways with 39 years of caravanning, the majority spent is Mr Jim Hobbs’ Coachman Caravans. Believing that we would never get such a high quality ‘van' nor its comparable ‘customer care’, our visit to Willersey confirmed for us both that Auto Sleeper - both its product and staff - are equally as good if not better! We have already booked our next Habitation Service with Mr Mark Burdett for September 2019!
Just to say a huge belated thank you, to you, the team and the wonderful technician ( Richard?) for mending our motorhome. It’s a huge reassurance being able to bring it back to the factory, as the knowledge, experience and level of customer service is really second to none. I am always confident that issues and niggles are understood and resolvable, which isn’t necessarily the case when I take the vehicle elsewhere. It’s fair to say that if it hadn’t been for the help from Willersey we’d be looking for an alternative brand next time round!
Your products are truly excellent and exceeds our expectations. The quality and workmanship are faultless.
I would like to thank you for the excellent service I received from your company over the recent weeks. These days I’m afraid good old fashioned customer service seems to be way down the list of priorities for most companies. I cannot sing the praises of the Auto-Sleepers parts department enough. They were incredibly helpful to me with my 14-year-old van and always delivered on promises for callbacks whilst investigating options for me. Their communication skills are excellent and their knowledge of the product was outstanding.
Please accept our sincere thanks for the excellent response to resolve the issue with our Winchcombe "Herc the Merc" today. Karen and the lads in the workshop attended to the issue with the usual prompt, friendly and pleasant service. They are great ambassadors and a credit to Auto-Sleeper.